Privacy notice
This notice explains how information is handled when you visit Gowan Brae Cottage’s website, make an enquiry or book a stay.
Stay enquiries and contact
The longer-stay enquiry form collects your name, email address, preferred dates or date flexibility, guest count, topics of interest and any message you provide. We use this information to consider and respond to your enquiry. Enquiries are stored privately in Lovable Cloud and are not publicly readable.
If you email us directly, your message and contact details are handled by our email service. Please avoid including payment card details or other sensitive information in an enquiry.
Bookings and payments
The embedded booking form is provided by OwnerRez. Information entered there goes to OwnerRez and the hosts to handle availability, booking requests and stays. Payments are handled through the booking service and its payment providers, not the separate longer-stay enquiry form.
OwnerRez may use cookies or similar browser storage for its booking service. Its privacy policy explains how it handles information. Review the terms presented during booking before confirming.
Website visitor analytics
We use Lovable’s visitor analytics, which uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors.
It records pages visited, where visitors came from, country, browser, operating system and device type, time on the site, page loading speed, errors, and clicks on buttons and links. Our website also reports technical errors to help us resolve problems; it does not send custom marketing events.
There is no analytics consent banner on this site. This information is recorded for every visitor, subject to the service’s browser privacy protections. Detailed data is kept for 90 days and daily summaries for a year.
Page visits, time on page, page speed and errors are recorded without cookies and without identifying anyone. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.
Other services and external links
Website fonts are loaded from Google Fonts, and photographs are delivered by our image-hosting service. Your browser requests these files from those providers, which receive connection information needed to deliver them. Links to Facebook, OpenStreetMap and Transport for NSW open external websites; their own privacy practices apply when you visit them. The area map is a link, not an embedded tracker.
Your information and questions
For questions about your enquiry or a request to access, correct or delete information you supplied, contact bookings@gowanbraecottage.com. Booking-related requests may also need to be handled through OwnerRez. We have not specified a fixed retention period for enquiry or booking records in this notice; contact us for details.